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Knowing their personal health history and keeping a written medical record
that includes: |
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Current medical problems; |
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Past medical history including hospitalizations; |
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Surgical procedures and invasive tests; |
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Vaccines
and immunizations; |
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All current medications including vitamins, herbals, and other nutritional supplements; |
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Medication allergies or intolerances; |
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Preventive health schedule including date of last pap smear; and mammogram, prostate or colon
cancer screening.
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Knowing their family health history for, ideally, two generations in each
direction (i.e., grandparents, parents, siblings, children, and grandchildren).
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Being informed about their health issues, asking questions, and not being
afraid to challenge us.
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Using their health provider to guide and filter information obtained from
other sources.
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Being on time for visits. Arriving late not only disrupts our schedule,
but also the schedule of each patient who follows you. Please be courteous
and arrive on time.
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Notifying us promptly of a cancellation. Failing to appear for an
appointment not only disrupts our schedule, but also harms a patient whom
might otherwise have been seen during that period. To encourage prompt
notification, LifeScape charges $75 for any missed appointment or appointment not cancelled within six hours of the appointment start time for any reason.
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Assisting us in conducting research, advocacy, and improving our services.
Patient participation and feedback are essential to quality healthcare both
at LifeScape and throughout the community. |
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